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Residential
Everything we do is for the benefit our members. We’re proud to provide a wide variety of products and services for your home, helping you save time, money and energy.
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Business
Everything we do is for the benefit our members. We’re proud to provide a wide variety of products and services for your business, helping you save time, money and energy.
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Contractors
Contractors
We’re dedicated to helping our members make smart energy usage decisions. We offer many informational and educational resources, programs and incentives, and energy-efficiency rebates for both business and residential members.
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Clean Energy & EVs
Clean Energy & EVs
As part of our strategic initiatives, we are committed to environmental leadership. Pursuing renewable energy alternatives and giving members the choice to support those initiatives is the right thing to do. With a wide variety of commercial and residential programs, we will partner with you in your efforts to go green, whether at home or at work.
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Company
Based in Ramsey, Minnesota, Connexus Energy is Minnesota’s largest consumer-owned electric cooperative, providing electricity and related products to member residents and businesses. The Connexus Energy Board of Directors, elected by our membership, governs the electric cooperative. We serve more than 146,000 members in portions of Anoka, Chisago, Hennepin, Isanti, Mille Lacs, Ramsey, Sherburne and Washington counties.
- Residential
- Business
- Contractors
- Clean Energy & EVs
- Company
What to Do
What To Do In An Outage
Power outages can occur any time of the year. Connexus Energy encourages members to plan ahead for power outages with these simple guidelines.
Before an outage
- Install surge protectors for critical electrical devices.
- Test emergency releases on garage door openers.
- Keep a corded phone in your home or, if you no longer have a landline, at least one cellular phone.
- Sign up for outage alerts via email or text by adding notifications to your online account.
- Sign up to receive weather alerts on your smartphone.
- Contact Connexus if you plan to utilize an auxiliary generator. Improper installation or use could damage equipment and cause serious injuries - to both you and the Connexus Energy line workers. Review generator safety guidelines.
- Prepare an emergency kit, including
- Several flashlights or a battery-operated lantern. Keep a flashlight accessible on every level of your home.
- Battery-operated clock and radio.
- Portable cell phone charger.
- First aid kit.
- Small fire extinguisher.
- Drinking water and non-perishable food items.
- Travel-sized games or cards, books, or other items to occupy the kids.
- Emergency phone numbers, including the Connexus Energy outage line 763.323.2660.
During an outage
- Report your outage by calling 763.323.2660
- Stay away from downed power lines. Treat all power lines as though they are energized and extremely dangerous. Report any downed power lines to Connexus at 763.323.2660.
- Keep freezers and refrigerators closed to help preserve food. An unopened refrigerator will keep food cold for approximately four hours. Keeping ice in your freezer in advance will help keep foods frozen. Foods will stay frozen for 12 to 48 hours.
- Basement or lower level flooding in your home may increase the risk of electric shock when the power comes back on. Never use electric appliances near water, even on a wet floor.
- Switch off all appliances that were running when the power went out, especially electric stoves and ovens. Dishwashers, washers, and dryers may be left on; they will resume their cycles once power is restored.
- If you do not have reliable surge protectors, unplug computers, radios, TVs, receivers, dvd players, and other entertainment equipment until power is restored.
After an outage
- Throw away food that has been exposed at 40° f or higher for two hours or more, that has an unusual color, texture, or odor, usual color, texture, or order, or otherwise seems questionable.
- Restock your emergency kit with bottled water, non-perishable food items, and batteries.
Helpful tips
Connexus has prepared a series of videos with helpful outage-related information and tips, including important safety instructions regarding downed power lines.
your most powerful membership®
These four words focus on the most important component of our cooperative: our members. In a cooperative, everything we do is for the benefit of our membership. This vision provides daily inspiration to build powerful partnerships with our members.
Contact Connexus Energy
Get in touch with Connexus Energy. Call, email, stop in, or fill a form with your questions and feedback.
