Corona virus (COVID -19) update

We are committed to delivering safe and reliable electricity to you.


Through these trying times, we hope you’re doing well. We would like to THANK YOU for your patience and support as we continue to provide you with the reliable service you expect from us. Outages will still happen, and we will respond as always.

Our lobby is closed until further notice

And while our lobby has been open for the past few months, effective November 3, 2020, we are closing the lobby to walk-in traffic. With the increase in positive COVID tests and the onset of the flu season, we are being preemptive in doing our part to keep everyone safe.

As our member, we appreciate your business and will continue to serve you through the following:
  • Our member service team is available via phone and online chat, Monday - Friday, from 7:30 a.m. - 5:30 p.m.
  • If you need to make a payment, we have several options available, including paying online or by phone, using our payment drop box, or signing up for auto draft.
  • If you are directly impacted by COVID-19, we do not wish to disconnect service. Please contact us to make payment arrangements if you are facing a financial hardship.

Small Business Resources

Anoka County Business and Non-Profit Relief Grant:

https://www.anokacountysuccess.org/covid-19-anoka-county-business-resources

Hennepin County small business resource information:

https://www.hennepin.us/economic-development/impacts/success-stories/Workforce-resources

More Small business MN resources here:

https://mn.gov/deed/newscenter/covid/employers/

Stay safe and healthy!