Start Residential Service

Start service for an existing residential property.

Existing Home Service

Please complete and submit the online Existing Home Service Application if you are moving into an existing residence.

Property Owner/Realtor/Property Management/Foreclosure

Please complete and submit the Electric Service Request for property owners, realtors, property managers, or for a foreclosed property. We require a completed W-9 Request for Taxpayer Identification Number and Certification on file for any accounts transferring to a business. Fax the completed application and W-9 to 763.323.2603.

Leased Property/Landlord

Please complete and fax the Electric Service Request - Landlord form to 763.323.2603.

Temporary Connection for Inspection

Connexus Energy requires two business days for temporary reconnection of electrical services for inspection.

To apply for temporary reconnection at the premises, the realtor, property manager, or potential buyer(s) should call Connexus Energy member services at 763.323.2650.

A new account will be established for the temporary reconnect. The following charges, payable in advance, will apply:

  • $30.00 reconnect fee with a notification of two business days.
  • $70.00 reconnect fee with notification of fewer than two business days.

If you do not have a current, active account with Connexus Energy, we’ll require your social security number for an identity and soft credit check prior to establishing an account.

Payment Options

  • Credit card phone payment, which will incur a convenience fee of $3.95.
  • Cash payment, made in person at our office between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday.

HUD Properties

The temporary reconnection for HUD properties will extend only to the time indicated on the approved activation request. Contact member services at 763.323.2650 for detailed activation request information.

Non-HUD Properties

For all non-HUD properties, you are responsible for contacting member services at 763.323.2650 after the inspection to request disconnection. Phone hours are 7:30 a.m. to 5:30 p.m., Monday through Friday.

A disconnection may take up to two business days. The account holder is responsible for any usage at the property during the reconnection period. Neglecting or forgetting to call does not release your obligation of responsibility for usage.

Please note: Potential buyers who disconnect temporary service after an inspection and then reconnect service to the property after purchase will be charged an additional $21.00 processing fee upon account reactivation.