Billing Information

Connexus Energy offers a variety of convenient options for receiving, viewing, and paying your residential or business electric bill.

Read the information on the following pages to help you understand your bill, learn about billing and payment options, and billing policies such as the Cold Weather Rule.

Understanding your Bill

View a sample of a residential or commercial electric bill from Connexus Energy, with detailed breakdown of fees and charges.

Understanding your Bill

Billing Options

Connexus Energy billing options include electronic billing or eBill, budget billing program, and traditional, mailed paper billing statements.

Billing Options

Payment Options

Payment options for Connexus Energy members, including automatic payment, eBill, credit or debit card payments, and one-time payments.

Payment Options

Cold Weather Rule

Minnesota’s Cold Weather Rule prevents disconnection of residential electric service between October 15 and April 15 if the primary heat source is impacted and all of the conditions are met.

Cold Weather Rule

Sales Tax Exemption

Sales tax exemption information from the state of Minnesota for residential and commercial members.

Sales Tax Exemption

Military Disconnection

Connexus Energy offers protection from disconnection and payment arrangement plans for qualified military service personnel and their families.

Military Disconnection

Red Flags Rule

Information about the Federal Trade Commission’s Red Flags Rule and the Connexus Energy process to verify and protect your identity and account information.

Red Flags Rule

Connexus Top 5

It’s the beginning of a new decade and as we focus on what’s ahead, let’s take a brief look back at 2019. It was a very good year for Connexus Energy and our members. From the fact, our members enjoyed another year of no rate increases to our number one rating in overall customer satisfaction in the Midwest, Connexus Energy CEO Greg Ridderbusch highlights the cooperative’s top 5 accomplishments of 2019.