Identifying and reading metersYour monthly bill from Connexus Energy is based on your electric usage as measured by the meter
on your home. Meters are read manually by a Connexus Energy meter reader. Your usage is recorded and used for billing purposes.
Locate an electric meter
Electric meters are usually placed on the
siding at the rear or side of your home, at eye level.
Some meters may be located on a pole, garage, or outbuilding.
Reading a Digital meter If you have
a digital meter and have been asked to submit a reading, simply write
down the numbers that appear in the digital window.
Reading a dial meter If you have a
5-dial meter and have been asked to submit a reading, record the
reading from right to left. If the arrow is pointing between two
numbers, record the smaller number. See example below.
Estimated reading A number of
factors can lead us to have to estimate the reading on your meter.
Such factors may include weather, problems with our handheld devices
that record meter readings, inability to safely access your meter
(i.e., clear path to meter), etc.
Meter Reading for your final billIf
you have questions regarding the meter reading for your final bill,
please contact us at 763.323.2650.
Instructions for your meter readerIt
helps our meter readers to know if you've changed any conditions at
your home and we appreciate the information. Such conditions may
include: the acquisition of a dog in your yard or that you moved your
meter during a construction project. If any conditions have changed at
your home that we should know about, please call us at
763.323.2650. We'll add the information to your account and make it
available to our meter readers.
Colored Tags on your meterThe color
coding of meter tags varies by state. A red tag typically means the
meter has been locked for non-payment. A green or gray tag means the
meter is in normal working status.
Additional questions and feedback
Please contact us at 763.323.2650 with additional questions and
comments. The feedback you provide to us will be relayed to our meter
reading anagement department.