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Cold Weather Rule Know what the rules are.

 

Cold Weather Rule The Minnesota Cold Weather Rule protects residential utility customers during the cold winter months. Under this rule, your electric service will not be disconnected from October 15 through April 15 because of non-payment, provided you meet ALL of the following requirements:
  • The disconnection would affect your primary heat source.
  • You qualify for Cold Weather Rule Protection.
  • You enter into a mutually agreed upon payment schedule with Connexus Energy and payments are reasonably on time.
Please print and mail the completed form
(pdf) to declare Cold Weather Rule Protection.

Call our Credit Department at 763.323.2620 for more information.

Public Utilities Commission (PUC) Frequently Asked Questions
(pdf) or visit them online.

Financial Assistance Agencies
Anoka County
Anoka County Community Action Energy Assistance Program
763.783.4712

Anoka County Economic Assistance
(Adults only) 763.422.7246
(Family) 763.717.7730

CEAP
763.783.4930

Salvation Army HeatShare Program
763.755.6873   x123 or x124
Ramsey County
Community Action Partnership of Ramsey & Washington Counties
651.645.6470

Ramsey County Human Services
651.266.4444

Salvation Army HeatShare Program
651.224.6946
Chisago County
Lakes & Pines Community Action Council Inc.
320.679.1800
1.800.832.6082

Chisago County Health & Human Services
651.213.5600

Salvation Army HeatShare Program
651.739.6288
Sherburne County
Tri-County Action Program
320.251.1612

Sherburne County Social Services
763.765.4000

Salvation Army HeatShare Program
1.888.220.4850
Hennepin County
Community Action Partnership of Suburban Hennepin
952.930.3541
952.933.9639

Hennepin County Human Services
612.596.1300

Salvation Army HeatShare Program
763.425.0517
Washington County
Community Action Partnership of Ramsey & Washington Counties
651.645.6470

Washington County Community Services
651.430.6459

Salvation Army HeatShare Program
651.739.6288
Isanti County
Lakes & Pines Community Action Council Inc.
320.679.1800
1.800.832.6082

Isanti County Family Services
763.689.1711

Salvation Army HeatShare Program
1.888.301.0643
 
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